For most families, staff, and community members, your organization's website is the first place they go when they have a question. It’s where they look for essential information, emergency updates, and everything in between. When it works well, it builds confidence and saves time. When it doesn’t—when pages are hard to navigate, information is buried, or content isn’t accessible to users with disabilities—it creates friction, frustration, and real legal exposure.
Donovan Group’s Website Audit service provides school districts and education organizations with a comprehensive, independent evaluation of their website—examining accessibility, usability, content organization, and communication effectiveness—so your leadership team knows exactly where the site stands and what to prioritize next.
What a Website Audit Evaluates
Our audit examines your organization's website through two lenses: accessibility compliance and communication effectiveness. Both matter independently and to the experience of every visitor who arrives at your site.
What You Get
The audit concludes with a professional report that gives your leadership team a clear, actionable picture of the site’s current state—not just a list of technical observations.
Deliverables include:
A written report identifying strengths, accessibility barriers, and usability opportunities
Prioritized recommendations organized by impact and urgency
Guidance for how to address findings, whether through updates or a broad redesign
Optional executive presentation for leadership or the board
If your organization needs support putting the recommendations into action, we offer optional implementation services to update website content, improve accessibility, and apply the findings directly, so the audit doesn’t sit unused.
Who Should Consider a Website Audit?
A Website Audit is a strong fit for any leader who wants confidence that the organization's primary public-facing communication tool is accessible, organized, and serving its audiences effectively.
Organizations most commonly request an audit when:
ADA Compliance Is a Responsibility
School district and education organization websites are subject to ADA Title II requirements, and the Department of Justice has made clear that digital accessibility is an area of active enforcement. Organizations that haven’t evaluated their websites against current accessibility standards carry real legal risk—and more importantly, may be excluding members of their community from information they have a right to access.
Accessibility isn’t only about avoiding legal exposure, though that matters. It’s about ensuring that every family, staff member, and community member—including those with visual, auditory, cognitive, or motor disabilities—can use your website as effectively as anyone else. An organization that communicates a commitment to inclusion in its mission and strategic plan should be able to point to a website that reflects that commitment in practice.
Frequently Asked Questions
If your organization hasn’t evaluated its website against current ADA and WCAG accessibility standards recently, that alone is reason enough to consider an audit. Beyond compliance, an audit is worth pursuing if families or staff have difficulty finding information, the site has grown without a clear organizational structure, you’re planning a redesign, or leadership is new and wants an independent baseline assessment.